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Prof | Grades Not Syncing to LMS

This article will help if your grades are not syncing correctly to your LMS gradebook

When viewing assignment submissions, the red invalid symbol (🚫) most often indicates that the grade was either not sent to your LMS or is not currently syncing correctly. To resolve this issue, follow the steps below. 

Step 1: Select the Submissions

➡️Navigate to the assignment containing the submissions that are not syncing.

  • If all grades for the assignment are not syncing,
    • Select the checkbox above the assignment name to select all submissions.
  • If only a few grades are affected,
    • Select the checkbox next to each student's name individually.

Step 2: Send Grades to Your LMS

After selecting the submissions you want to sync:

  • ➡️Click the green Bulk Actions button located beneath the assignment name.

  • ➡️Select Send Grades to LMS.

Step 3: Confirm the Sync

Once the process has started:

  • You will receive an email confirming that the grades are being pushed to your LMS.
  • A second email will be sent once the process is complete, letting you know whether the grades were successfully synced or if any issues occurred.

💡If grades continue to show the red invalid symbol after following these steps, please contact ExPrep Support for additional assistance.