---
title: I Can't See Exams/Assignments Tab in the ExPrep Portal
description: If you do not have access to your assignments within the exam/assignment tab, you most likely need to purchase a subscription to the ExPrep Portal.
---

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# I Can't See Exams/Assignments Tab in the ExPrep Portal

Typically, you won't see the Exams/Assignments tab because you need to complete your subscription purchase.

- There should be a popup notification in the top right corner with an option to “**Buy Now**”.
  
    - ➡️Click the “Buy Now” button and you will be brought to **PayPal**.
    - ➡️You can choose to purchase through a **PayPal account** or as a **guest**. 

![ExPrep purchase popup alongside the PayPal window that pops up after selecting "buy now".](https://support.excelpreparation.com/hs-fs/hubfs/PP-2.png?width=670&height=367&name=PP-2.png)

👍After you complete your purchase, your access code will automatically be applied to your account.

⚠️ If you already purchased a subscription, but still don't have access, it could be because you have two accounts and your subscription was applied to the other account. Please try logging into your other account to determine if your access is available in that account. If that is the case, you can contact us to get your two accounts merged.

 

### **Should you have access through an Inclusive Access Program at your school? **

If you participate in an Inclusive Access Program at your school, but are being prompted to purchase a subscription, please contact our team and we will get your account updated. 

❓Questions? Feel free to reach out to our support team for further assistance. 

 

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